FAQS
KEEPING EVERYONE SAFE
We are adhering to all guidelines, health orders and laws set out by the State Government. For all the information you need to know before you book, head to www.coronavirus.vic.gov.au/victorias-roadmap
We are committed to providing a safe and hygienic environment for our guests and staff to enjoy. Our team is going above and beyond to adhere to government restrictions whilst offering the same epic service and products you know and love.
WHAT ARE YOUR OPENING HOURS?
Garden State Hotel is open from 12pm-late, 7 days a week.
CAN YOU ACCOMODATE SPECIAL DIETARY NEEDS?
We can absolutely cater for special dietary needs, please let your waiter or bartender know when ordering food and they will be able to assist.
WHAT CAN I DO ABOUT MY LOST PROPERTY?
Please submit an enquiry form here and we will check the venue for your missing item. We will respond during business hours.
CAN I BOOK A TABLE?
You sure can. For groups of 1-10, please make click here to make a reservation at our Public Bar. For groups of 10+, please submit an enquiry here.
CAN I BOOK TIPPY-TAY?
Absolutely! Head here to make a Tippy-Tay booking.
I'VE BOOKED A TABLE - WHERE DO I GO?
Our friendly host located at the main entry or a staff member will be able to walk you through to the restaurant or function space.
CAN I BUY A GIFT VOUCHER?
You absolutely can! Purchase a digital gift card here.
IS THE VENUE WHEELCHAIR ACCESSIBLE?
The majority of the venue is wheelchair accessible including the Public Bar and Garden Grill, with limited access to our Beer Garden tiers. Our Rose Garden and private function spaces can be reached via our lift. Feel free to give us a call for further information or on arrival request assistance from a team member.
WHAT’S THE BEST PUBLIC TRANSPORT ROUTE?
We are a seven minute walk from both Flinders Street and Parliament train stations, and are accessible via tram number 35, 70 and 75 along Flinders Street as well as trams 11, 12, 48 and 109 along Collins Street.
WHERE IS THE NEAREST CAR PARKING?
There are a number of nearby paid parking lots such as Le Garage at 114 Flinders Street with entry via Flinders Lane or Flinders Street. Pre-book online for discounted evening and weekend rates using the code GARDEN.
CAN I BRING KIDS AND IS THERE A KIDS MENU?
Of course! We have a kids menu with options at $12 per meal and have high chairs available on request. As we are a licensed venue, kids are required to depart by 9pm.
CAN I BYO?
We are a fully licensed venue and BYO is not allowed.
WHAT ARE YOU DOING FOR SPECIAL EVENTS AND KEY DATES?
To be the first to hear about our special offers and events be sure to keep an eye on our social media channels, What’s On page or sign up to our mailing list.
CAN I SET UP A GUESTLIST?
Sorry, no guestlists at the moment – stay tuned!
CAN I BOOK A FUNCTION?
We would love to host your next function with us! Just click here and fill out the enquiry form to contact our functions team.
IS THERE A CAKE FEE?
We charge a small cake fee of $2 per person for our services.
IS THERE A DRESS CODE?
Neat casual is welcome throughout the venue, this includes sneakers and shorts.
DO YOU HAVE A CLOAK ROOM?
Unfortunately we don’t have a cloak room, however there are plenty of hooks and chairs around the venue for coats and jackets.